Digital Welcome Center
Interactive wayfinding and event guidance for a public-facing venue
Environment
Public venue
Primary use
Wayfinding + events
Runtime
Touch + display
Interactive Demo
Interactive Demo
Explore the experience directly in the browser. This is the same build we deploy to kiosks and touchscreens — packaged for the web.
Overview
A stronger digital layer for the environment
A digital welcome center for Putnam County Convention Center, built to improve visitor orientation, event awareness, and confidence at arrival through a more polished interactive layer.
The Challenge
The convention center needed a better way to help guests understand the building, find destinations, and keep up with venue activity without leaning on static maps or constant front-desk assistance.
Our Solution
PIXL shaped the experience around quick visual comprehension: interactive floor views, room-finding guidance, and event-aware content that gives visitors a clearer sense of the place from the moment they walk in.
Deliverables
What shipped with the project
- Interactive floor and destination views
- Room-finding and visitor guidance logic
- Event-aware venue presentation
- Public-facing experience design for lobby deployment
Why this mattered
Help visitors orient themselves before they need staff
Convention environments create friction fast when guests are unsure where to go, what is happening, or how the building is organized. The brief was not just to modernize the look of the venue, but to reduce uncertainty at arrival.
- Clarify circulation for first-time guests
- Support event discovery without printed handouts
- Present the facility like a premium destination, not a static directory
Public delivery
Design for quick understanding in a live venue
The interface had to work in a lobby context, where people scan quickly, make decisions on the move, and expect the experience to feel immediate. The work focused on clean hierarchy, obvious next steps, and visual confidence at distance.
- Fast visual read for walk-up users
- Clear floor context instead of flat-map overload
- Flexible enough to extend across other civic properties
What the work proves
A civic venue can feel as polished as a premium digital product
Putnam shows the value of treating wayfinding and public presentation as a product design problem. When the venue story is legible, the building feels easier to trust and easier to use.
Selected Visuals
Project views
Results & Proof
What this work demonstrates publicly
Interactive welcome-center experience for public arrivals
Multi-floor orientation and room-finding flows
Schedule-aware content for venue programming
Stronger self-guided discovery for visitors and staff support
Scalable framework for future civic and county spaces
Want similar results?
Shape the next experience around your environment
If you need a stronger digital layer for a property, venue, campus, or enterprise-facing space, we can help.